Frequently Asked Questions
Everything you need to know about crafting the perfect home bar.
What is the standard shipping time for glassware?
We process all orders within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive.
How do you ensure fragile items don't break during transit?
We use specialized eco-friendly padding and double-walled reinforcement boxes to ensure your crystal glassware and bar tools arrive in pristine condition.
What is your return policy for barware?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, bitters and syrups are final sale.
Are your professional cocktail shakers dishwasher safe?
While our stainless steel collections are dishwasher safe, we recommend hand-washing any plated items (gold, copper, or gunmetal) to preserve their finish.
Do you offer international shipping?
Yes, Cocktail Emporium ships worldwide. Shipping rates and delivery estimates are calculated at checkout based on your specific destination.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email with a tracking link to monitor your package's journey to your doorstep.